Whistleblowing
The whistleblower system serves to record and investigate specific reports of actual or potential misconduct by LAMIE direkt employees and then take appropriate action. With your reports, violations and grievances can be identified at an early stage and damage to customers, employees, business partners and LAMIE direkt itself and its affiliated companies can be averted.
Integrity is a top priority at LAMIE direkt – compliance with statutory provisions and internal regulations therefore has the highest priority.
The system is designed to provide the greatest possible protection for whistleblowers, those affected and employees involved in the investigation. Disadvantages, harassment and discrimination of any kind, be it for whistleblowers or for persons who promote compliant behaviour at LAMIE, will not be tolerated. All whistleblowing and related investigations will be treated confidentially.
Please note: the whistleblowing system for LAMIE direkt is currently only optional and not required by law and is under construction. The whistleblowing channels will be gradually expanded.
How can I submit a tip?
Please read the data protection information before submitting a report.
You can reach the Whistleblowing Officer:
- By e-mail to whistleblowing@lamie-direkt.at
- By telephone on +43 (0732) 2596-761
- By post to LAMIE AG lifestyle insurance services, c/o Whistleblowing Beauftragter, Hasnerstraße 2, 4020 Linz, Austria
Information will also be accepted anonymously. Please note that ultimately only reports with sufficiently concrete information can be investigated. Therefore, please provide as many details as possible so that your tip can make a difference.
Helpful details to include:
- Who is it about?
- Who is affected?
- What happened?
- When was the incident?
- How often did it happen?
- Where did the incident occur?
Not the right channel?
This communication channel is not intended for customer concerns and complaints. If you are not satisfied with the service provided by LAMIE direkt or with your insurance policy, please contact us by telephone on 0732 2596 or by email at kundenservice@lamie-direkt.at.